Privacy Policy

1. Who are we?

Calamiteitenbeheer.com B.V. is responsible for the processing of personal data as described in this privacy policy.

2. What data do we collect?

We collect and process the following personal data:

• First and last name
• Email address
• Company name and address (if applicable)
• Payment details (processed via our payment provider)
• Data about your use of our platform (logs, session information)
• IP address and browser information

3. Purpose of processing

We process your personal data for the following purposes:

• Performing the agreement and delivering our services
• Processing payments and sending invoices
• Maintaining contact about your account and our services
• Improving our platform and services
• Complying with legal obligations

4. Legal basis for processing

We process your personal data on the basis of the performance of the agreement, your consent (for optional communication), and our legitimate interest in improving our services.

5. Retention period

We do not retain your personal data for longer than necessary for the purposes for which it was collected. Financial data is retained for seven years in accordance with the statutory retention obligation. Other data is deleted no later than two years after the agreement ends.

6. Sharing with third parties

We only share your data with third parties that are necessary for our services, such as payment providers, and only on the basis of a data processing agreement. We never sell your data to third parties.

7. Your rights

Under the GDPR, you have the following rights:

• Access: you may request which data we process about you.
• Rectification: you may have incorrect data corrected.
• Erasure: you may request that your data be deleted.
• Objection: you may object to the processing of your data.
• Data portability: you may request your data in a structured format.

To make a request, please contact info@calamiteitenbeheer.com. We respond within 30 days. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

8. Cookies

We use functional cookies that are necessary for the platform to work. For analytical or marketing cookies we ask for your consent via our cookie notice.

9. Security

We take appropriate technical and organisational measures to protect your personal data against loss, unauthorised access or misuse, including encrypted connections (HTTPS) and access controls.

10. Changes

We reserve the right to change this privacy policy. In the event of material changes, we will inform you by email or a notice on the platform.